1: Foundation

Select a change framework, approach and training methodology to establish a common language and understanding of change.

Questions
1: Does not exist 2: To some extent 3: Yes across a large Program or Department 4: Yes across a Strategic Business Unit 5: Yes across the Entire Organization N/A: Not Applicable
One common change management framework and methodology exists; one common taxonomy for change management.
Change Management tools and templates are available and are aligned and trained within context of the change management methodology.
Change management overview / awareness training is offered for executives on a regular basis.
Change management overview / awareness training is offered for front-line managers / supervisors on a regular basis.
Change management overview / awareness training is offered for employees on a regular basis.
Average

2: Alignment

Integrate change into program governance, project management and strategic planning initiatives across the organization.

Questions
1: Does not exist 2: To some extent 3: Yes across a large Program or Department 4: Yes across a Strategic Business Unit 5: Yes across the Entire Organization N/A: Not Applicable
Change is integrated into the project management methodology and work plans.
Change is aligned into established governance process(es) (e.g. PMO, Strategic Planning, Steering Teams, Risk & Issue Management, Capital Budget Approval, etc)
Change Management has as much rigor applied as project management.
Project managers and project teams participate in Change Management Awareness training.
Enterprise Heat Maps are created to better understand change saturation and are updated on a regular / consistent basis.
Average

3: Expertise

Build deep change expertise to ensure knowledge sharing and continuous learning across the organization.

Questions
1: Does not exist 2: To some extent 3: Yes across a large Program or Department 4: Yes across a Strategic Business Unit 5: Yes across the Entire Organization N/A: Not Applicable
A defined structure of expertise exists (e.g., Change Management Office, Center of Excellence).
A community of practice is present and best practices are shared on a regular basis.
Dedicated change resources are defined as individuals with deep change, project management, process and consulting skills with 5+ years of experience.
A career path and development plan exists for change management resources within the organization.
Change resources are dedicated to execute change work for large strategic projects.
Average

4: Embed

Root agility into the culture by integrating change competence in the talent management processes including hiring, learning & development, performance management & rewards.

Questions
1: Does not exist 2: To some extent 3: Yes across a large Program or Department 4: Yes across a Strategic Business Unit 5: Yes across the Entire Organization N/A: Not Applicable
The capability to lead through change is rooted in our organizational culture as evidence by behaviors.
A Change Competency Framework is embedded into the organization's Competency Framework.
Change capability is rooted within Performance Management Program and change behaviors are recognized and rewarded.
Change capability is built into Learning & Development Programs such as New Hire Training or New Manager School.
Change capability is sourced and hired for and individuals within the organizations who demonstrate expertise in change agility are promoted.
The culture of building a change capable organization is actively sponsored by the C-Suite.
Average

5: Best Practices

Execute a core set of best practices to ensure success including demonstrating senior level commitment and managing the effort as a project.

Questions
1: Does not exist 2: To some extent 3: Yes across a large Program or Department 4: Yes across a Strategic Business Unit 5: Yes across the Entire Organization N/A: Not Applicable
The culture of building a change capable organization is actively sponsored by a C-level executive.
The C-Suite is fully aligned around the vision and benefits of creating a change capable organization.
It is treated like a strategic project and funding has been approved.
A detailed project plan has been developed and a full-time project manager is assigned.
A success scorecard has been built so the organization knows what success looks like.
Average